Communication   --   Communication   --    Communication

     Good communication is important, not only in our personal relationships but how we deal with other people or how they perceive us. This is especially true when we are dealing with many different people and ideas in organizations.   

      People speak at an average rate of 125 words per minute and we listen at 400 words per minute. This means we have a tendency to think ahead of what someone has spoken. We must  remember not to think ahead as to what our response will be. 

     Good communicators are good listeners. Being a good listener requires concentration, tolerance and sensitivity. Sometimes it requires you to say  “did you mean?” or this is what I understood you to say. Don’t be afraid to clarify what was said or to ask questions. If you are respectful of what others say, they will not  get defensive or perceive you as judgmental.  

     In organizations, all of these require patience and practice. Remember,  all of us  joined because we believed in the organization and felt we could contribute something. 

      Next time a conflict arises, step back and think, O.K., questions, clarify and solve. If we remember to put these ideas in use, it can make our meetings more enjoyable and run smoother. 

     Another aspect of communication is written, whether in a question or a reply to a request. The most important thing to remember is to be PROMPT .

     These tips are a start but hopefully they will help us with our communication skills.